CUSTOMER BOOKING

Tell us what needs fixing.

Submit your details and a government-issued identity proof for customer verification. You may also add fault photos or a short video.

Showing standard service categories.The latest service list could not be loaded. You can still complete the form; requests can only be saved while the booking system is connected.

Full name *Mobile number *Email (optional)Service category * Describe the issue *Fault-site address *LandmarkPIN code *Preferred date/time

Identity verification — required *

Upload one clear image or PDF of a government-issued photo ID (maximum 5 MB). Accepted formats: JPG, PNG or PDF. You may use a Driving Licence, Voter ID or Passport. If using Aadhaar, upload only a properly masked Aadhaar copy; do not upload your full Aadhaar number.

Your identity document is encrypted before being saved in restricted private storage. It is not displayed publicly.

Photos of the fault (optional)

Upload up to 6 JPG, PNG, WebP or HEIC images. Maximum 8 MB per photo.

Photos help the service team assess the issue before the visit.

Video of the fault (optional)

Upload up to 3 MP4, MOV or WebM videos. Maximum 50 MB per video. Short clips are recommended.

Avoid filming people, private documents or unrelated personal information.

Fault-site location

GPS has not been captured. You can enter the address manually.

I confirm the address/map location is correct.

Fault photos/videos are optional. Identity proof is mandatory for service-request verification; access must be limited to authorised verification personnel and retained only as long as necessary under the published retention policy. Do not upload payment card details or an unmasked Aadhaar copy.